Privacy Policy of the MHP Hotel an der Oper GmbH According to article 13 DSGVO

The MHP Hotel an der Oper GmbH (hereinafter We) is pleased about your visit to our website and about your interest in our company and our products. The protection of your personal data during the collection, processing and use as related to your visit on our website is a very important concern to us. Below you will find information about which data is collected during your visit on the website and how it is used.

1. Responsible Party

MHP Hotel an der Oper GmbH
Willy-Brandt-Strasse 30
70173 Stuttgart
Business Phone: + 49 711 2221 0
E-mail: info[at]lemeridienstuttgart.com

2. Contact details of the Data Protection Officer

dsb[at]mhphotels.com

3. Capturing data on the website

Every time you access our website, our system automatically collects data and information from the computer system of the calling computer.

The following data are collected:

  • Connection data of the requesting computer
  • IP Address
  • The call signs of the browser and operating system type used,
  • The pages you visit with us
  • Date and duration of your visit

The data is also stored in the logfiles of our system. We do not store this data together nor any other personal data of the user.

The legal basis for the temporary storage of data and logfiles is Art 6 para. 1 lit. f) DSGVO.

4. Data processing and purpose, legal basis

In principle, we only collect and use personal data of our users, as far as this is necessary for the provision of a functional website as well as our content and services. The collection and use of personal data of our users is carried out only upon the provision of consent of the user.

Your personal data will only be passed on to third parties if this is done for the purpose of execution of a contract, for billing purposes or for any purposes of legal requirements, in accordance with article 28 of the Datenschutzgrundverordnung (DSGVO) for order processing, or in such case as you have previously agreed to such transfer. We do not sell your personal data to third parties. A transfer to legitimated government institutions or authorities is only carried out within the framework of mandatory legal provisions or if we are obliged to do so by court order.

5. Data erasure and Data retention

We store Personal Data for as long as it is necessary to carry out a service that you have requested or to which you have given your consent, unless any other legal obligations exist. The data stored during the collection will be deleted after the expiration of the statutory periods of retention and limitation, or after the discontinuation of the purpose, whichever period is longer.

6. Right of withdrawal and opposition

You are entitled to withdraw consent to the use of personal data According to article 6 Abs 1, lit. a) DSGVO In whole or in part at any time with effect for the future. You may also oppose, as per Art 21 Abs 1 DSGVO, to the processing according to Art. 6 Par 1, lit e), F).

7. Security

We put in place technical and organizational measures to protect your data from accidental or intentional manipulation, loss, destruction or from unauthorized access. Our security measures are continuously improved in line with general technical developments.

8. Integration of Google Maps

(1) On this website we use the services of Google Maps. This allows us to show you interactive maps directly in the website and allows you to easily use the maps function.

(2) By visiting the website, Google receives information that you have accessed the corresponding sub-page of our website. In addition, the data referred to in section 3 of this declaration shall be transmitted. This is done regardless of whether Google provides a user account that you are logged on to, or if there is no user account. If you are logged in to Google, your data will be directly associated with your account. If you do not want to associate your actions with your profile on Google, you must log out before activating the button. Google stores your data as a usage profile and uses it for targeted advertising, market research and/or improving the design of its website as required. Such an evaluation is carried out in particular (even for users who are not logged in) for the provision of demand-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise it.

(3) For more information about the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the provider’s privacy statements. There you will also receive further information on your rights and settings to protect your privacy: https://policies.google.com/technologies/ads and https://adssettings.google.com/authenticated. Google also processes your personal data in the United States and is subject to the EU-US privacy shield, https://www.privacyshield.gov/EU-US-Framework

9. Google Web fonts

In order to be able to display our content consistently across browsers, we use Google Web fonts. These fonts will load your browser into your browser’s cache to display the texts and fonts correctly. For this purpose, your browser must contact the Google servers. This will make Google aware that this web page has been accessed through your IP address. We are interested in the fact that the website is presented in a uniform and appealing way, data processing is carried out in accordance with article 6 (1), Bed. f) DSGVO. Google Is A Company From den USA: Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA.

10. OpenTable – Reservation

  • For online reservations of tables in our restaurant we use the services of OpenTable, for residents of Germany data is processed by the OpenTable GmbH, Zeil 109, Frankfurt 60313. Opentable is displayed in a frame on our website, but the data is transmitted to Opentable. We use this reservation tool to offer our guests the possibility to book tables with us online. Learn about the data usage of Opentable in their Privacy policy https://www.opentable.de/legal/privacy-policy, or contact Opentable directly via the contact data indicated in the data protection declaration. We collect the data from Opentable which are necessary for online reservation. In addition, we also collect data such as preferences which you communicate to Opentable voluntarily. We collect these data on the basis of our economic interest to accept online reservations due to Art 6 Abs 1 lit F) DSGVO.

11. Cookies

Our website uses cookies. Cookies are text files that are stored in the Internet browser or on the user’s computer system by means of the Internet Browser. When a user accesses a website, a cookie can be stored on the user’s operating system.

12. Webanalysis by Google Analytics

We also use cookies on our website which allow an analysis of the surfing behaviour of the users.

In this way the following data can be transmitted:

  • Frequency of page access
  • Number of users
  • Bounce Rate (page is closed again after a page call)
  • Session duration (average duration of all users)
  • Country from which the Web page was accessed
  • Use of website features
  • Which page is selected how often
  • Which website do users come from
  • Booking Conversion Rate (How many Users of the website order a service)
  • What region the user comes from
  • Device and equipment type which the user uses to access our website

“This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. This website uses the IP anonymization service “anonymizeIp()” from Google. Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. By reducing the IP address, the possibility of direct personal identification is prevented. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en-GB.

You can also prevent Google Analytics from capturing it by clicking the following link. It will be a Opt-out cookie, which prevents the future collection of your data when you visit this website:
[Disable Google Analytics Cookies]
When cookies are deleted after an Internet session, the Opt-Out cookie needs to be set again.
For more information about terms of use and privacy, see https://policies.google.com/technologies/ads And
https://adssettings.google.com/authenticated

The legal basis for the processing of personal data using cookies is Art. 6 Abs. 1 lit. f DSGVO.

13. Rights of persons affected

We offer our customers the right to information, rectification, deletion and portability, or the right to limitation of processing, as well as the right to object to data processing pursuant to Art 6 Abs 1, lit e and lit f) DSGVO. Respective request can be sent to: dsb[at]mhphotels.com

If you believe that the processing of your data violates the data protection law or your privacy claims have otherwise been violated in any manner, you can file a complaint with the responsible supervisory authority.